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FULL TIME Sales Associate

Gucci Boutique, Queens Arcade, Belfast


About Gucci 

Gucci is one of the world's leading multi-brand luxury goods companies. Through Gucci and other brands, the Kering group enjoys continued worldwide success in the Luxury Fashion Timepieces & Jewellery industry. Founded in Florence in 1921, Gucci designs, manufactures and distributes highly desirable products such as leather goods, shoes, ready-to-wear, silks, timepieces, fine jewellery and fragrances. Gucci products are sold exclusively through a network of directly operated boutiques and a small number of selected department and specialty stores. Combining modernity and heritage, innovation and Italian craftsmanship, the house of Gucci is able to position and communicate the brand's exclusivity and value in the global market.


Job Description 

We are currently seeking a Sales Associate to join our Gucci Timepieces and Jewellery boutique in Queens Arcade, Belfast.


Your Opportunity

You will provide customers with the highest quality service by meeting their needs and expectations, acting as a “Gucci ambassador" you will encompass the philosophy and the culture of the Brand throughout every level of your role.


How you will contribute

  • Provide exceptional customer service experience by greeting, listening and assisting customers, exceeding their needs, and demonstrating an excellent knowledge of Timepieces & Jewellery products as well as of Gucci history and heritage
  • Ensuring every customer experience is the same high level of customer service, following all stages of the Gucci selling ceremony
  • Discuss and advise customers on general trends in the fashion world and developments in the luxury market, showing passion for these and how they are reflected within the Timepieces and Jewellery product
  • Building and strengthening relationships with existing customers, understanding their individual needs according to their customer profile, and always putting the customer at ease
  • High level of client relationship management, building long lasting relationships with existing customers and detecting new potential relationships that can be developed
  • Ensure the achievement of individual and team goals, growing and developing the business together
  • Maintain the visual merchandising guidelines in accordance with Gucci standards, with a high level of attention to detail
  • Manage stock levels on the shop floor, ensure replenishment of product, and have key knowledge of backstock/stock room levels
  • Ensure store functional maintenance
  • Follow Company grooming, accordingly with Gucci standards and policies


About you

  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and team result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers' attitude
  • High flexibility and ability to adapt to different customers
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
  • Team player who can work individually and also support their team members


About Lunn's

  • Lunn’s is one of the leading jewellers in the UK & Ireland. A family business in its eighth decade, it is now run by the third generation of the family. Over the years we have developed relationships with the finest watch and jewellery houses in the world. Amongst other brands, Lunn’s represent Patek Philippe, Rolex, Breitling, Cartier, David Yurman, Mikimoto, OMEGA and Tudor, exclusively in Northern Ireland.
  • Alongside our three Lunn’s showrooms, Portfolio of Fine Diamonds brand and a thriving online business, we also have a Rolex showroom, a TAG Heuer Boutique and soon to open Montblanc, OMEGA, Breitling and Gucci Timepiece mono-brand boutiques.
  • Lunn’s has become synonymous with luxury craftsmanship and excellent service. This could not be delivered without our excellent team. As we expand our business, we are seeking likeminded individuals to join us.


To apply for this role, please click here to download an application pack.

Completed applications should be sent to no later than 12 noon on Friday 21st January.


Lunn's is an equal opportunities employer