Can't decide on the perfect gift? By choosing a Lunn’s Gift Voucher you are giving the gift of choice to the person you are buying for, therefore making any gift and occasion perfect. Your Lunn's Gift Voucher(s) will arrive in a beautiful gift box to create the perfect gift. You can purchase gift vouchers in denominations of £25, £50 and £100. Purchase online to use in-store. Please add different vouchers to your shopping bag to make your order up to the required amount. You can order £25, £50, £100, £200, £400 and £500. (Your order will be made up of vouchers in the following available denominations £25, £50 and £100 only).
FREE LUNN'S GIFT VOUCHER WITH LUNNS.COM PURCHASES FROM OVER £250 UP TO £9999 *
For example if you purchase an item(s) that retails from £250 to £499 you will receive a free Lunnís £25 Gift Voucher with your online order. Other representative examples -
- Your purchase is £500 - £749 Ė Receive a free £50 Lunnís Gift Voucher
- Your purchase is £1500 - £1749 Ė Receive a free £150 Lunnís Gift Voucher
- Your purchase is £1750 - £1999 Ė Receive a free £175 Lunnís Gift Voucher
- Your purchase is £2750 - £2999 Ė Receive a free £275 Lunnís Gift Voucher
- Your purchase is £5000 - £5499 Ė Receive a free £500 Lunnís Gift Voucher
- Your purchase is £8250 - £9499 Ė Receive a free £825 Lunnís Gift Voucher
Please visit this page on lunns.com for full details of the Gift Voucher your purchase qualifies for.
* Terms and Conditions - Purchase must be made online at Lunns.com from Friday 24th Ė Monday 27th November 2017. Excludes Portfolio of Fine Diamonds, Rolex, Patek Phillipe, sale items and any other items or brands that cannot be purchased online at Lunns.com. The free gift voucher(s) are to be spent instore or online by May 2018. Purchases using our Credit options online will qualify for the free gift voucher promotion. Your free voucher(s) can only be used as part or full payment for a future purchase; they cannot be used as part of the original qualifying purchase. If you return the item(s) you purchased to qualify for the free gift voucher promotion, you must also return any voucher you received as part of that promotion. Vouchers will be posted to you along with your order and are available to use online or instore as soon as you receive them.
FREE WATCH BRACELET ADJUSTMENT
If the watch you have purchased from Lunns.com, has a metal bracelet, we can ensure that it fits first time - just let us know your wrist measurement and we'll make the necessary adjustments free of charge. Click here to find out how to measure your wrist.
FREE RING SIZE ADJUSTMENT*
The rings sold by Lunn's are generally sized to fit an average finger size. It is not unusual that a ring needs to be adjusted to fit perfectly. Please ask us to send you a free ring sizer OR click here to read more information about ring size adjustment.
*Excluding sale/special offer items which will incur a sizing charge. Please contact us for details.
Our carriers are no longer guaranteeing Next Day Delivery, but services are continuing to run.
Please email us for estimated delivery times.
OUR RETURNS POLICY
If you change your mind, or are unhappy with the item you have purchased you may return it to us for an exchange or full refund within 14 days of receipt of your order. Please ensure that any goods returned for exchange or refund are in the same condition in which they were received by you (unworn and unmarked), along with all the packaging and paper-work that was provided with the goods. Please use the returns label we provide with all orders.
PLEASE CALL OR EMAIL TO MAKE A RETURN
Please call on 02890 269 585 or e-mail at email@example.com and inform us that you are intending to return an item. This is for added security and ensures we can process your refund or exchange as speedily as possible.
HOW TO RETURN GOODS BY POST
All goods returned for exchange or refund must be fully insured by you at your own expense. All goods sent for refund or exchange must be sent via Royal Mail Special Delivery or by Registered Post if posted in the Republic of Ireland. Please include a covering letter with your details and instructions on how you wish us to proceed.
PROCESSING EXCHANGES AND REFUNDS
We aim to process your refund or exchange within seven working days of receipt of the returned goods. Our registered valuers and gemologists will test all diamonds and gemstones that have been returned to ensure their authenticity and check the diamond characteristics against the diamond certificates we hold for each diamond. Refunds will be issued when this process has been completed.