We want you to know that when you use our organisation you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Notice describes the information we collect about you, how it is used and shared, and your rights regarding it.
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We are registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that we hold and process. Our registered address is 7-21 Queen’s Arcade, Belfast, BT1 5FE our registration number is Z5260390.
The vast majority of the information that we hold about you is provided to us by yourself when you seek to use our services. We will tell you why we need the information and how we will use it.
The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so. The Lawful Bases identified in the GDPR are:
Examples of legitimate interests include:
Our Lawful Basis is performance of a contract and our Legitimate Interest is that you are a client, or have been a client of John H Lunn (Jewellers) Ltd.
We use your information to:
Where any part of our processing includes automated decision-making, for instance in deciding to offer retail finance, we ensure that the proposed decisions are reviewed by a member of staff before being applied. You will always be able to get an explanation for the decision and to challenge it if you are unhappy with it.
We collect and process both personal data and special categories of personal data as defined in the GDPR. This includes:
We may share your personal data with:
In certain circumstances such as registering your watch guarantee, we may transfer personal data to third countries such as Switzerland or international organisations using the identified safeguards. We have satisfied ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.
We retain your personal data while you remain a customer unless you ask us to delete it. Our Retention and Disposal Policy (copy available on request) details how long we hold data for and how we dispose of it when it no longer needs to be held. We will delete or anonymise your information at your request unless:
The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you direct mail, or emails, or in some circumstances ask us to stop processing your details. Finally, if we do something irregular or improper with your personal data you can seek compensation for any distress you are caused or loss you have incurred.
You can find out more information from the ICO’s website https://ico.org.uk/your-data-matters/ and this is the organisation that you can complain to if you are unhappy with how we deal with you.
You may request access to, correction of, or a copy of your information by contacting us via mail or in person at John H Lunn Jewellers, 7-21 Queen’s Arcade, Belfast, BT1 5FE; by phone at 44 2890 329799 or via email at firstname.lastname@example.org
You may opt out of receiving emails and other messages from our organisation by following the instructions in those messages.
While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.
We will occasionally update our Privacy Notice. When we make significant changes, we will notify you of these through either mail or email. We will also publish the updated Notice on our websites.