Book an Appointment


Due to social distancing, our Service Department in Queen's Arcade will be managed via a queue system in store.

If your repair is ready for collection, we would be delighted to arrange delivery to you. This service is Special Delivery Guaranteed by 1.00pm. Full tracking is available and all items despatched are fully insured.

Contact Service Department


Available through all Lunn’s showrooms

Available: For hallmarked metals in solid silver, gold or platinum. Excludes white gold and pearls.

Timescale: From 4 hours

Pricing: Complimentary for items purchased from Lunn’s.

Jewellery Clean & Polish:

  • The item is checked to ensure that any stones are secure.
  • The item is hand polished at a buffing machine to remove any scratches, please note that heavier marks may not be removed in their entirety.
  • The item is either ultrasonically or steam cleaned according to any gemstones it contains.
  • The item is checked again to ensure all parts are secure.